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Our Story

Home / Our Story

Creating an IT company that provides value beyond support


How it all started

Next Generation Digital Technologies was established in 2014 by Hamish McArthur to create an IT service provider that specifically focussed on small to medium-sized organisations and the challenges they faced.

From previously managing all aspects of IT for a small business and playing a key role in its digital transformation and business strategy, Hamish recognised the real value that IT could provide to a business if properly aligned and positioned as more than just technical support.

Hamish McArthur

The vision was to go beyond the traditional sales and support model and create an IT service provider that would be actively involved in helping clients reach their business objectives and develop long term relationships.

Where we are now

We provide a comprehensive range of innovative IT services for small to medium-sized businesses, one number to call and a single point of contact for all our clients IT requirements. Our strong focus on innovation has enabled us to deliver IT solutions that are relevant and provide tangible businesses value at an affordable price.

"Through partnerships with local distributors, connectivity providers, software companies and specialists, we are able to provide a comprehensive range of IT services to our clients."

Our Vision
To establish ourselves as the leading IT services provider in South Africa that specialises in Information Technology for small to medium-sized enterprises.
Our Mission
To deliver exceptional service and provide our clients with innovative, cost-effective solutions that meet their requirements and exceed their expectations.

Our Values

Vendor Neutral
While we do work with trusted brands and have established strategic partnerships, we advise clients on the right solution for their business, not our bottom line.
Flexibility
We recognise that each client has unique requirements and deserves to be treated as an individual. We provide solutions that are tailor-made to fit the needs of our client and their budget.
Simplicity
We believe that if you cannot explain a problem or solution simply, you don't understand it well enough. We appreciate that not everyone is an IT expert and we do our best to communicate technical information and processes in a way that makes sense to non-technical people.
Integrity
We aim to develop long lasting relationships with our clients and suppliers built on a foundation of transparency and honesty. We value the long-term business potential with our clients, not the immediate sale.
Expertise
We place a high value on training and ensuring that our staff achieve the best technical certifications. We want to provide outstanding career opportunities for committed individuals so that our customers continue to benefit from our expertise.

WHAT WE DO

We provide a comprehensive range of IT services for small to medium-sized businesses, one number to call and a single point of contact for all your IT requirements.

WHY US

Our approach to Information Technology delivers sustainable performance and tangible results. We work closely with our clients to help them reach their business objectives.

CONTACT US

  • +27 (0)10 025 7500
  • [email protected]
  • 08:30 - 17:00 UTC+2

  • +27 (0)87 809 0263 (Alternate)

LEGAL

Standard Terms And Conditions
Acceptable Use Policy
Electronic Mail Disclaimer
Remote Support Disclaimer
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© Copyright Next Generation Digital Technologies
Passionate about technology, obsessed with uptime. Get an IT partner that will give your business the edge.
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